The big question many taxpayers are asking now is: “Where’s my refund?”

Tax refund illustration isolated on white background
Taxpayers waiting for refunds find little help from IRS’s ‘Where’s My Refund’ tool
You’ve got a shot at getting straightforward answer via IRS.gov. But then again, maybe not. Many taxpayers — who can’t get through the jammed phone lines at the Internal Revenue Service — are complaining that the “Where’s My Refund?” tool isn’t helping them, either, according to critics.
“If they use the ‘Where’s My Refund?‘ or ‘Where’s My Amended Return?‘ tools, they get in essence, technologically, what would be a shrugged shoulder,” U.S. Rep. Jody Hice said during a House Oversight and Reform subcommittee hearing April 21.
The Georgia Republican said his office has heard from taxpayers who are “absolutely at their wit’s end.” Continue reading